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What is Kili?

Redefine your customer service experience with Kili. With it's Best-in-class AI, Kili helps to rapidly resolve customer service issues while also reducing your cost per ticket. Increase customer satisfaction and boost operational efficiency with our game-changing AI-driven customer service tool.

Features

  • Best in-class AI: Kili uses the latest artificial intelligence technology to ensure reliable and accurate solutions.
  • Instant Implementation: Kili seamlessly integrates with your existing customer service stack, providing setup in a matter of hours, not days.
  • Resolve Instantly: Kili goes beyond simply responding to queries; it instantly helps customers by taking required actions.
  • Seamless Handover: Kili enriches tickets and seamlessly hands over to your team, reducing average handle time and improving customer satisfaction.

Use Cases:

  • Automated Ticket Resolution: Leverage Kili to resolve customer tickets automatically, optimizing resource utilization and increasing customer satisfaction.
  • Cost-Effective Customer Service: Use Kili to reduce your cost per ticket and maximize ROI through its usage-based pricing model.
  • Continuous Improvement: Use Kili's analytics engine to continuously improve your customer service resolution rate.

Kili’s AI power takes your customer service to the next level by automating ticket resolution, enhancing handover and offering continuous improvement - all while cutting down your costs.