Maya

Maya is an AI assistant specifically built for travel companies, aiming to elevate the customer journey and drive revenue growth. It offers a variety of tools to make the travel planning process smoother & more engaging, while also boosting company efficiency.

Features

• Personalized Travel Inspiration and Support:

  • Chat-based interaction: Provides personalized trip suggestions, including places, activities, and stays, matching traveler’s preferences.
  • Instant answers: Quick, accurate, 24/7 responses to questions, keeping customers happy.
  • Lead generation: Collects potential customer info all day and night, letting human experts focus on real prospects.

• Streamlined Booking Process and Revenue Generation:

  • Product recommendations: Offers products based on what the customer needs, or connects them with specialists for custom trips.
  • Increased conversion: Helps customers through the booking steps, reducing drop-outs and boosting sales.
  • In-destination guidance: Gives tailored suggestions and upselling chances during the trip, improving the experience & increasing revenue.

• Enhanced Customer Relationships and Business Insights:

  • 24/7 support: Continuous assistance before and during trips, building loyalty & trust.
  • Back-office efficiency: Auto-created drafts and instant replies make office work faster and more effective.
  • Data-driven insights: Gathers important customer data, helping in maintaining and growing the customer base.

Use Cases:

• Meeting evolving traveler expectations: Especially useful for Gen Z, who want tech-friendly, personalized experiences.
• Improved customer engagement: AI helps engage customers early, leading to direct bookings and stronger ties with the brand.
• Staying ahead of the competition: Companies using Maya are ahead in AI, avoiding losses in commissions & staying competitive.

Maya is a first-mover in AI travel assistance, backed by an expert team. It’s highly customizable, independent, and a key tool for travel companies looking to stay relevant and achieve long-term success in a rapidly evolving industry.