AI Agents by Threado

Threado AI is an AI-powered knowledge hub that helps customer-facing teams resolve queries faster and improve customer satisfaction. It offers instant, automated support through AI agents trained on internal knowledge.

Key Features:

• Automated Chat Support: Threado AI provides 24/7 contextual and personalized support, resolving more queries and enhancing customer satisfaction.
• Effortless Information Access: Access company information instantly through integrations with Slack, Microsoft Teams, and Chrome.
• Centralized Knowledge Base: Access all internal data, including knowledge bases, intranet, CRM, support conversations, product adoption metrics, and revenue data.
• Easy Setup: Connect your internal knowledge sources and start using Threado AI in minutes.
• Security: Threado AI is SOC 2 Type II certified and all customer data is encrypted.

Benefits:

• Increased Efficiency: Resolve 5x more customer queries and reduce ticket volume per agent.
• Improved Customer Satisfaction: Provide 24/7 contextual and personalized support.
• Enhanced Team Productivity: Stop wasting hours searching through disconnected sources and get instant answers.

Testimonials:

• Francisco C., Global Community Lead, Notion: "Threado has been a game changer in supporting our Notion community around the world... truly one of my favorite teams in tech today."
• Prasun Choudhury, Senior Director Solutions Engineering, MoEngage: "With proper documentation, it’s 99% accurate in answering questions. Threado AI has turned into our go-to source for all information."
• Neil Choudhuri, Business Operations and Customer Service, OnJuno: "With Threado AI, we can just ask the question without having to manually go through our entire knowledge base... it behaves like our very own search engine!"

Overall: Threado AI provides a powerful solution for customer-facing teams looking to improve efficiency, customer satisfaction, and productivity. Its intuitive interface, comprehensive features, and security measures make it a valuable tool for businesses of all sizes.