viable

Discover how Viable uses advanced AI models, including GPT-3 and GPT-4, to transform user feedback into actionable insights, boost NPS, and drive customer growth—all without manual tagging. Benefit from a seamless integration with tools like Zendesk and Intercom, ensure data security, and enjoy dedicated support with our customizable pricing plans.

Features

• Advanced AI Insights: Blend of 9 proprietary AI models with GPT-3 and GPT-4 for precise, reliable insights.
• Automated Feedback Analysis: Surface urgent topics across all data sources automatically, saving hundreds of hours.
• Customization to Business Goals: AI adjusts to prioritize based on your unique objectives for targeted impact.
• Unified Platform Integration: Aggregates data from multiple sources, compatible with leading platforms and data via API.
• Data Security Compliance: Viable is SOC 2 Type 2 certified, GDPR & CCPA compliant, ensuring your data remains secure.

Use Cases:

• Strategic Planning: Effortlessly create PRDs, FAQs, and action plans driven by customer feedback data.
• Customer Experience Enhancement: Monitor and act on feedback to reduce churn, improve NPS, and increase satisfaction rates.
• Product Development Insight: Utilize sentiment analysis and priority surfacing for innovation and growth guidance.
• Operational Efficiency: Reduce manual analysis efforts, enabling teams to focus on strategic decision-making.
• Team Collaboration: Unlimited seats allow entire teams to access and act on customer data collaboratively.

Viable offers a revolutionary way to harness AI for customer feedback analysis, delivering tailored insights that drive strategic action planning and robust customer satisfaction. With it, teams can operate efficiently, dedicating time to what really matters—growth and customer-centric innovation.