Brainfish

Brainfish leverages superior AI technology to transform your knowledge base into an efficient, customer-centric help center. Offering a one-click content integration feature, it uses AI to provide instant and accurate answers significantly reducing inbound ticket volume. Experience the future of customer service with Brainfish!

Features

• AI-Powered Assistance: Brainfish uses sophisticated AI technology to deliver instant, precise solutions to customer inquiries.
• Easy Content Integration: Easily import content from multiple sources such as Zendesk, Freshdesk, Intercom, HTML, Markdown, PDF, etc.
• Instant Support: Get live and provide support in minutes. Reduce your inbound support volume by 20%.
• High Resolution Rate: Providing answers of utmost relevance and accuracy, Brainfish ensures up to 80% deflection rate and a 67% resolution rate
• Actionable Analytics: Utilize our analytics to continually improve your content, increasing resolution rates, and the quality of answers.

Use Cases:

• Increasing Customer Satisfaction: Answer more customer queries simultaneously, improving customer satisfaction and reducing wait time on support.
• Reducing Inbound Support Volume: With Brainfish's AI, reduce your inbound ticket volume instantly, enabling your team to focus on more complex tasks.
• Improving Content with Analytics: Use Brainfish's actionable analytics to understand and enhance your content, thereby increasing resolution rates and answer quality.

With world-class integration facilities, superior AI technology, and valuable analytics, Brainfish revolutionizes the Customer Experience. Get started with Brainfish today to amplify your customer support and exceed customer expectations.