Certainly

Certainly is a Conversational AI platform specialized in enhancing e-commerce businesses by implementing intelligent chatbots that act as a digital counterpart of your best salesperson. It is trusted globally and offers seamless integrations, multilingual support, and highly-customizable chatbot options.

Features

• Boost Average Order Value: With Certainly, you can increase your company's average order value by 20% by integrating an AI salesperson that recommends the best products and effectively reduces returns.
• Deflect Support Tickets: Certainly helps deflect 50% of support tickets by providing efficient automated customer assistance in multiple languages.
• Collect Valuable Customer Data: Gain valuable insights on customer behaviours by easy-to-understand reports within the platform.
• Seamless Integrations: Certainly offers no-code template integrations for business users and flexible APIs for developers.
• Customization and Multilingual Support: Let your brand shine through endless customization options and provide multilingual support to your customers.

Use Cases:

• Enhance Ecommerce Sale: Certainly uses specialized AI algorithms to enrich your sales process by acting as a persuading and knowledgeable salesperson that operates 24/7.
• Customer Service Efficiency: Mitigate customer service workload by deflecting half of the support tickets and handling customer inquiries at scale.
• Customer Activation: Keep your customers engaged and coming back for more with entertaining quizzes and games.

Certainly is a comprehensive AI solution provider that focuses on revolutionizing the e-commerce industry with its highly customizable, multilingual chatbots. The platform aids companies in increasing their sales, efficiency, and customer engagement while reducing support tickets.