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What is DocsBot?

DocsBot AI is an innovative customer support tool that harnesses ChatGPT to create custom chatbots tailored to your content & documentation. It's designed to automate support, enhance team productivity, and boost customer satisfaction.

Features

  • ChatGPT-Powered Bots: Build chatbots that deliver instant answers based on your existing knowledge base, streamlining customer inquiries.
  • Embeddable Widgets: Easily integrate DocsBot into your website using customizable widgets or the upcoming WordPress plugin.
  • Support Ticket Automation: Train DocsBot on your support history and documentation to automatically handle new tickets, saving both time and money.
  • Interactive Q&A Bots: Upgrade your documentation with bots that offer detailed responses, including code examples and formatted outputs.
  • Internal Knowledge Bots: Enable employees to quickly find answers by indexing your internal knowledge base & documentation.
  • Custom Copywriting: Generate high-quality marketing content with a ChatGPT that’s customized to understand your product.
  • Powerful API: Integrate AI chat into your products via the DocsBot API, providing instant answers from your website, app, or WordPress plugin.

Content Management & Integration

  • Easy Indexing: Index your documentation or any other content effortlessly using the intuitive interface.
  • Import Tools: Bring in content from various sources including webpages, files (PDF, DOC, PPT), and more with just a few clicks.
  • App Integration: Connect DocsBot with thousands of apps through Zapier for seamless interaction & workflow automation.
  • Cloud Integration: Automatically index files & content from Notion, Google Drive, Dropbox, Intercom, or OneDrive.

Pricing and Plans

  • Free Trial: Test DocsBot for free with personal use, up to 50 pages of content.
  • Paid Plans: Select from "Basic," "Pro," and "Enterprise" plans with features tailored to different needs.
  • Custom Plans: Reach out to DocsBot for a custom plan that fits your specific requirements.

Testimonials

  • Sony Network Communications Inc.: Resolved over 30,000 inquiries with an 80% success rate in a month.
  • チャエン: Appreciated for its user-friendliness and easy chatbot creation, including LINE integration.
  • Klarna: Noted for faster issue resolution and higher customer satisfaction through AI agents.
  • StellarWP: Praised for its intuitive UI & ability to train bots on personal content libraries.

DocsBot AI stands out as a versatile & powerful tool that can greatly improve customer support & knowledge management within organizations. From automating ticket replies to integrating with cloud services, it offers comprehensive solutions that cater to diverse business needs, making it an essential tool for enhancing productivity and customer satisfaction.