Eclipse AI

Eclipse AI optimizes your business by turning your customer feedback into actionable insights. Rated as the top AI tool for proactive customer retention by G2®, it provides a unified analysis of your customer's voice and offers crucial intelligence to boost retention. Sign-up is free and easy with no credit card requirement.

Features

• Advanced Customer Feedback Analysis: Using Generative AI, Eclipse AI simplifies the task of analyzing fragmented and siloed Voice of Customer data. This eliminates the need for hours of data analysis, providing fast and efficient results.
• Unmatched Customer Retention Tool: Ranked #1 in Proactive Customer Retention for SMEs by G2®, Eclipse AI is a trusted and highly efficient customer retention tool.
• Easy Integrations: Easily integrate your Voice of Customer channels with Eclipse AI. The platform is compatible with more than 20 tools.

Use Cases:

• Customer Feedback Optimization: Eclipse AI enables businesses to optimize their customer feedback strategies by using generative AI to analyze customer data at scale, providing actionable insights to improve performance.
• Reducing Churn and Boosting Retention: By providing actionable insights based on customer data analysis, Eclipse AI helps businesses take necessary steps to reduce customer churn and increase customer retention.
• Effective Voice of Customer Data Analysis: A tool designed for businesses struggling with analyzing and understanding fragmented Voice of Customer data, Eclipse AI unifies and analyses this data to provide key trends and insights.

Eclipse AI is a highly ranked generative AI tool that provides robust voice-of-customer data analysis. Its ability to turn fragmented data into actionable insights, makes it an invaluable tool in improving customer experience and boosting retention.