Floatbot.AI

Floatbot is the forefront of conversational AI, assisting businesses in deploying AI-driven chatbots and voicebots across various digital channels without the need for coding. Increase efficiency, sales, and customer satisfaction with our intuitive, no-code generative AI platform.

Features

• Omnichannel Chatbot: Deploy chatbots across multiple customer touchpoints, providing a seamless and consistent experience.
• Voicebot- Contact Center AI: Deliver natural, conversational interactions in over 150 languages with Floatbot's Voice AI.
• Live Chat with Co-browsing: Combine live chat support with co-browsing to interact with customers in real-time on their screens.
• AI Agent Assist: Enhance human agent efficiency with AI-powered support, offering relevant information and guidance.
• Cognitive Search: Enable your bots to learn from unstructured data, improving with each interaction.
• NEO - Speech Transcription: Incorporate real-time automatic speech recognition (ASR) in applications at 95% accuracy.
• Floatbot Armor: Protect your user interactions with advanced security measures and voice recognition technology.

Use Cases:

• Increase Digital Sales: Boost digital sales by automating the sales journey with conversational AI bots, resulting in a 150% sales increase.
• Automate Claims Submission: Simplify insurance claims processing by deploying AI across digital channels, enhancing customer experience.
• Conversational Banking: Deliver exceptional banking experiences for both corporate and retail customers through conversational AI.
• Automated Collection: Reduce the costs and improve the efficiency of debt collection with AI-driven chatbot and voicebot solutions.

Leveraging Floatbot's next-generation AI, businesses can transform their customer interactions by automating complex tasks, enhancing support, and driving sales growth with ease and without the need for extensive technical knowledge.