CustomerIQ

CustomerIQ is an AI-assisted research platform designed to help teams collect, organize, analyze, and synthesize customer feedback, revolutionizing customer interaction analysis and offering a flexible workspace with 1000+ integrations.

Features

• Scalable Organization: Capitalize on all your qualitative data and organize everything from text to video using folders.
• Insight extraction: Extract powerful insights through transcription, text normalization, and AI-assisted data analysis.
• Cutting-Edge Processing: Every insight is converted into text embeddings, enabling lightning-fast search and synthesis.
• Intelligent Search and Discoverability: AI-powered cluster analysis allows for quick discovery and categorization of topics and themes.
• Real-time collaboration: Break down silos and empower every team member with customer insights to streamline decision-making processes.

Use Cases:

• Customer Research: Use CustomerIQ for mining comprehensive insights from customer interactions and feedback.
• Data Organization: Leverage CustomerIQ's scalable solution to efficiently manage and organize large volumes of qualitative data.
• Insight gathering: Utilize AI-powered synthesis and analysis to extract meaningful customer insights.
• Search & Filter: CustomerIQ provides semantic search and powerful filters for instantaneous data view creation.
• Collaboration: Facilitate real-time collaboration across teams using AI-powered widgets, flexible docs and shared access to customer data.

CustomerIQ revolutionizes the way teams handle customer feedback, providing critical insights powered by AI, enabling seamless collaboration and organization, and integrating with tools already in use for a unified customer research solution.