Moveworks

Moveworks offers generative AI solutions to revolutionize employee support by automating IT, HR, Finance, Sales, and Engineering tasks within your enterprise chat platform, enhancing productivity in over 100 languages.

Features

• Task Automation: Simplify your team's workload by automating mundane tasks such as provisioning software, managing PTO, and submitting purchase orders through AI.
• Conversational Interface: Employees can dynamically interact with an AI copilot, asking follow-up questions and receiving auto-translations, summaries, and citations for a better user experience.
• Enterprise Search & Data Lookups: Quickly search knowledge bases, files, and structured data across business applications to find the right information effortlessly.
• Ticket Automation: AI-driven automation of ticket filing and routing, transforming the way support tickets are managed across all department-specific systems.
• Employee Notifications: Automate critical notifications regarding ticket updates, approvals, and system outages to keep the workforce informed without delay.
• Knowledge Management: Streamline content creation and fill knowledge gaps by leveraging generative AI, ensuring data accuracy and consistency in company documentation.

Use Cases:

• Automate IT Support: Moveworks handles repetitive IT tasks like resetting passwords and troubleshooting, freeing up your IT staff for strategic projects.
• Enhance Employee Experience: AI transforms HR processes, allowing staff to book time off and understand policies through a conversational platform without long wait times.
• Finance Workflows: Streamline financial operations with AI assistance in managing purchase orders, accounts, and compliance tasks directly via chat.
• Boost Sales Efficiency: Sales teams can update deals, manage account data, and get approvals quickly, all within their communication platform.
• Optimize Engineering Operations: Automate DevOps, manage cloud resources, and get engineering updates to maintain a seamless development workflow.

Moveworks harnesses the power of generative AI to optimize workplace efficiency across multiple departments, ensuring that your workforce stays focused on high-value tasks while AI handles support and automation.