Shoutout
What is Shoutout?
Shoutout is an incentivization platform designed to help businesses acquire, onboard, and engage customers. It empowers businesses to create automated campaigns that reward customers for desired actions, such as leaving reviews, participating in social media activities, or completing onboarding tasks.
Key Features:
- Customer Acquisition: Shoutout simplifies the process of acquiring new customers by leveraging platforms like G2, Capterra, and Product Hunt. It allows businesses to incentivize reviews and shares, expanding reach and building a stronger community.
- Customer Onboarding: Shoutout facilitates onboarding by guiding new users through essential steps like integrating with Slack or Discord, linking social media accounts, and participating in demos. It rewards each completed step, encouraging engagement and reducing drop-off rates.
- Customer Engagement: Shoutout fosters deeper customer engagement by encouraging community involvement, social media participation, surveys, and app ratings. It helps businesses transform casual customers into loyal fans through targeted incentives and automated campaign management.
How Shoutout Works:
- Create Offers: Define specific offers for each action you want to incentivize.
- Install the Widget: Integrate the Shoutout widget into your application using provided code samples and developer documentation.
- Customers Complete Tasks: Customers complete tasks and submit their progress, providing valuable information for you to review.
- Customers Get Rewarded: Shoutout connects to your payment provider (e.g., Stripe) and automatically rewards customers for their actions.
Target Audience:
- Product Marketers: Gain insights into customer needs, monitor competitor sentiment, and create targeted campaigns based on direct feedback.
- Growth Marketers: Leverage customer-generated content, boost social media presence, and transform customers into brand advocates through engaging campaigns.
- Entrepreneurs: Streamline marketing efforts with a single platform that manages acquisition, activation, and engagement, maximizing ROI and freeing up time to focus on core business operations.
- Customer Success Teams: Improve NPS response rates, proactively address customer needs, and build lasting relationships by fostering customer satisfaction.
Pricing:
Shoutout offers four pricing tiers: Starter, Growth, Scale, and Ultimate, each with increasing features and customer capacity.
Key Benefits:
- Streamlined Growth Strategy: Centralize and automate your customer acquisition, onboarding, and engagement efforts.
- Increased Customer Engagement: Foster deeper relationships and turn casual users into loyal fans.
- Enhanced Brand Awareness: Drive more reviews, shares, and social media engagement.
- Improved Customer Acquisition: Attract new customers through targeted campaigns and incentivized referrals.
- Reduced Costs and Time Investment: Automate processes and save resources on marketing activities.