Fini

Fini AI offers an innovative solution that allows businesses to transform their static knowledge base into an AI chat agent in just minutes. Offering seamless integrations with tools like Intercom, Slack, and Discord, Fini enables 24/7 customer service without the need for coding. Trusted by top tech companies and offering GDPR-compliant data protection, Fini AI is a great tool for improving user retention and extracting valuable insights from data.

Features

• 24/7 AI Chat Agent: Fini AI provides an AI chat agent that operates round-the-clock, delivering instant answers and high-quality customer service.
• No Integration Required: Just add a link to your knowledge base. No code writing is required to get an interactive Q&A chat.
• Seamless Human Routing: In situations when AI doesn't know the answer, customers are smoothly directed to a human customer representative.
• Multi-channel Approach: Deploy the AI agent anywhere your customers are— Intercom, Slack, Discord, etc.
• Learning with Feedback: Fini AI learns the difference between good and bad responses, helping you scale effectively.
• Advanced Security Measures: Fini prioritizes data protection, following standards such as SOC 2 Type II, ISO 27001, and GDPR.

Use Cases:

• Increase Retention: Fini AI uses advanced methods to predict churn with 85% accuracy, helping you retain more customers.
• Maximize ROI: Use product usage data for effective customer segmentation and upsell likelihood identification.
• Increase Activation: Fini aids in personalizing user journeys to get more users to the aha-moment, reducing activation cost.

With its robust features, easy integration and the ability to deliver a human-like experience, Fini AI is helping businesses improve their customer service and retention rates. Adopt Fini AI and empower your growth with the right data-driven insights.