Painpoints

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What is Painpoints?

Painboard helps professionals keep track of customer feedback and prioritize customer needs by automatically summarizing, grouping and sorting customer reviews and more. Try it for free today.

Features

  • Automatic Summarizing: Painboard can read through hundreds of customer reviews and automatically pull out the most important feedback.
  • Grouping and Sorting: Our system categorizes feedback into groups, and sorts them to help you focus on the major pain points.
  • Editable Group Titles: You have the flexibility to rename group titles, facilitating easier review navigation and understanding.
  • Original Quotes: See customer feedback in the original context, to really understand what your customers are saying and feeling.

Use Cases:

  • Prioritizing App Features: While planning for a new app, you can use Painboard to find out what features are most requested or necessary, according to customer feedback.
  • Improving Existing Products: By using Painboard to sift through customer reviews, you can identify pain points and make improvements on your existing products.
  • Understanding User Needs: Painboard can be used to better understand your user's needs and preferences for more effective decision making and strategy planning.

Tap into direct customer insights with Painboard. Sort out the noise, put customer feedback in context and make smarter, data-driven decisions for your product development.